Privacy Policy

Users are required to confirm their agreement to the Privacy Policy during the registration process at Golden Crown Casino. This is a mandatory action that ensures that players are aware of how their individual details will be collected, used and protected as part of their use of the platform.

Individual details collected

Individual details

First name, last name, date of birth, gender, nationality. These details are necessary to identify the user and ensure legal compliance.

Contact details

E-mail address, phone number, postal address. These data are used to contact the player and supply important notifications.

Financial information

Data on payment cards, bank accounts, transaction history. This information is necessary for processing deposits and disbursements.

Device information

IP address, device type, operating system. This data helps to optimize the site performance on different devices.

History of gaming

Information about bets made, wins and losses. This data is used to analyze the gaming process.

Location data

Used to comply with betting laws in various countries.

Log files

Information about login and logout times, errors and other technical aspects.

Cookies and similar technologies

This data is used to gather details about user intent and to improve the functionality of the site.

Utilization of details

Golden Crown Casino uses the details collected for a variety of purposes aimed at improving the quality of service. The main uses of the data include:

  • Service Improvement: Analyzing user behavior allows the platform to be optimized;
  • Personalization of offers: Based on gaming history and intent, bonuses and promotions can be offered to users that match their interests;
  • Anti-fraud: Data collection helps identify suspicious activity and prevent fraud;
  • Enforcement of legal obligations: The details is used to comply with legislation relating to gambling and data defense;
  • Marketing Communications: Contact data is used to send promotional offers and newsletters, with the user’s prior consent;
  • Analysis and Research: Anonymized data may be used for statistical and research purposes.

Safety

Takes serious measures to protect user data, Golden Crown Casino has a Curaçao license, which confirms its compliance with international standards. SSL encryption is used to protect the transmitted details, which minimizes the risks of data leakage. In addition, the platform uses two-factor authentication and other methods to make certain safe access to user profiles.

Basic concepts of individual data processing

Golden Crown Casino adheres to the following key principles for the processing of individual data:

  • Transparency: The user is always informed about what data is being collected;
  • Purpose limitation: Details is only used for the objectives originally stated;
  • Data Minimization: The platform collects only the necessary details, avoiding excessive data collection;
  • Accuracy: Golden Crown Casino keeps the data provided by users up to date and accurate;
  • Limited Retention Period: Individual data is stored only for the time necessary to fulfill the stated objectives;
  • Confidentiality: Data is shielded from unwanted intrusion, alteration or destruction;
  • Right of access: Users are entitled to seek access to and correction of their data.